Term of Use

Introduction

These Terms of Service (“Terms”) are an agreement established between you (“You”) and WiseChat Technologies Inc. (“Company,” “WiseChat,” “we” or “us”) and encompass the website available at WiseChatLab.com (the “Website”), and the related applications, including WiseChat (the “App”), operated on behalf of WiseChat Technologies Inc., and collectively with any content, tools, features and functionality offered on or through our Website and App (the “Services”).

These Terms govern your access to and use of the Services. Please read them carefully, as they include important information about your legal rights. By accessing and/or using the Services, you’re agreeing to these Terms. If you don’t understand or agree to these Terms, please don’t use the Services.

For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.

Acceptance of Terms

By accessing and using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. If you are accessing and using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Note: these Terms contain an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes with us through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) that you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt-out of arbitration as explained below.

User Responsibilities

You are permitted to utilize the Services only if you are at least 13 years of age (or any other age as mandated to legally consent to data processing according to the laws of your region) and not prohibited from using the Services by relevant law. If you are above 13 but have not yet reached the age of majority in your jurisdiction, you affirm that your parent or legal guardian has reviewed these Terms and consents to them on your behalf. Parents and legal guardians assume responsibility for the actions of their minor children in connection with the Services, irrespective of whether the parent or guardian has authorized such use. If you are accepting these Terms on behalf of an organization or entity, you affirm that you have the authorization to accept these Terms on the organization or entity’s behalf and bind them to these Terms (in this case, the references to “you” and “your” in these Terms, with the exception of this sentence, pertain to that organization or entity).

As a user of WiseChat, you agree to:

Registration Obligations: It may be necessary for you to complete a registration form to access and utilize specific features of the Services. Should you opt to register, it is incumbent upon you to furnish and keep up-to-date, precise, and comprehensive information about yourself, as requested in the Services' registration form. The information provided during registration, along with certain other data about you, is subject to our Privacy Policy.
Account, Password and Security: You hold the responsibility for safeguarding the secrecy of your password and account, should you have one, and you bear full accountability for all actions that transpire through your password or account. You commit to (a) alert WiseChat Technologies Inc. without delay in the event of any unauthorized utilization of your password or account, or any other security breach, and (b) make certain that you log out from your account at the conclusion of each session while using the Services. WiseChat Technologies Inc. shall not be held liable for any losses or damages resulting from your non-compliance with this section.
Use and Storage: You acknowledge that WiseChat Technologies Inc. may institute broad guidelines and constraints regarding the usage of the Services, encompassing, but not limited to, the maximal duration for which data or other content will be preserved by the Services and the maximum storage capacity that will be allocated on WiseChat Technologies Inc.’s servers for your usage. You concur that WiseChat Technologies Inc. bears no obligation or liability for the erasure or inability to retain any data or other content sustained or uploaded to the Services. You recognize that WiseChat Technologies Inc. retains the prerogative to close accounts that remain inactive for a prolonged span. Additionally, you understand that WiseChat Technologies Inc. has the authority to modify these general guidelines and constraints whenever it sees fit, at its sole discretion, with or without prior notification.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect the personal information you provide to us.

Intellectual Property

All intellectual property rights in our Services, including the content, text, images, graphics, and code, are owned by WiseChat. You may not use, copy, reproduce, or distribute any of WiseChat’s intellectual property without our express written permission.

Limitations of AI-Based Therapy

WiseChat’s AI-based therapy Services are not a substitute for professional psychological advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding mental health.

Limitation of Liability

WiseChat will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, whether in an action in contract, tort, or otherwise, arising out of or in connection with the use of our Services, even if we have been advised of the possibility of such damages.

Third Party Website and Resources

The Services may include, or third parties may furnish, links or other means of access to different websites and resources on the Internet or to third-party applications. WiseChat Technologies Inc. does not have control over such websites, resources, or applications and is not accountable for, nor does it endorse, these websites, resources, or applications. You further acknowledge and agree that WiseChat Technologies Inc. shall not be held responsible or liable, either directly or indirectly, for any harm or loss incurred or alleged to have been incurred by or in relation to the use of or reliance on any content, events, goods, or services available on or through any of these websites, resources, or applications. Your interactions with third parties discovered while using the Services are solely between you and the third party, and you agree that WiseChat Technologies Inc. is not liable for any loss or claim that you may have against any such third party.

Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration.

Modifications

WiseChat Technologies Inc. reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that WiseChat Technologies Inc. will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

Contact

If you have any questions about these Terms, please contact us at info@wisechatlab.com.

Consent

By using the WiseChat platform, you hereby consent to our Terms of Use.

WISECHAT LAB